FAQ

What does NESTAC stand for?

NESTAC stands for New Step for African Community.

Where is NESTAC located in Greater Manchester?

Our main office has moved from Rochdale to Stockport however, we do have support centres in Salford, and Rochdale. Our new head office address is at the Houldsworth Business & Arts Centre, Houldsworth Mill, Stockport. Drop-in sessions are available for general advice, guidance, and support for refugees and asylum seekers at this address. You can contact NESTAC on the provided telephone numbers on the Get Support page to see our support centres within Greater Manchester.

What services does the Guardian Project provide and how can someone access their services?

The Guardian Project provides comprehensive support for girls and young women under 18 affected by or at risk of Female Genital Mutilation (FGM).  

Anyone in Greater Manchester, including professionals in Children's Social Services, education, and police, as well as parents and caregivers, can access and refer girls and their families to The Guardian Project. Professionals can refer someone by completing the secure referral form available on our website. If you are enquiring on behalf of yourself, please contact guardiansafeguard@nestac.org.uk and a member our safeguarding team will get back to you.

What services does the SOS Clinic provide?

The SOS Clinic offers cross-cultural therapy, emotional support, and assistance for women aged over 18 affected by FGM, Forced Marriage, Honour-Based Violence, Domestic Servitude, and related issues.

How can NESTAC support individuals affected by harmful traditions and customs?

NESTAC provides individual and group therapeutic support, works with statutory bodies, and offers professional training and consultancy services to raise awareness among professionals with safeguarding responsibilities.

Who can access the Go Screening Campaign and how do I make a referral?

The Go Screening Campaign supports women who have experienced trauma and need support during their screening journey, those who feel uncertain about screening appointments, and women seeking education on cancer screening. Organisations can complete our online referral form on the website to refer someone to the Go Screening Campaign or individuals can contact us directly at enquiries@nestac.org.uk.

The Go Screening Campaign promotes cancer awareness, early detection, and health workshop activities centralised around healing. You can stay updated on our latest workshops, events, and educational talks by completing the registeration form on the ‘Our Activities’ page of this website.  

When is Ear for You helpline available?

Ear For You helpline is available from Tuesday to Thursday, 10:00 AM to 3:00 PM. Ear for You offers tailored emotional support for anyone affected or at risk of harmful cultural beliefs, traditions, and customs.

When is The Lotus Hub Service available?

The Lotus Hub is open Monday to Friday, 10:00 AM to 3:00 PM. The Hub supports women (18+) at risk of or affected by Gender-Based Violence, including Domestic Abuse, Forced Marriage, Honour-Based Abuse, FGM, Domestic Servitude, and Sexual Trauma.

I feel like I can benefit from the services you provide, how do I get involved in your activities, what type of activities do you offer?

The activities page features a diverse range of creative wellbeing activities, including Women Wellbeing Group Therapy, Webinars, Community Events, Art Therapy, Sound Healing and Meditation, Trauma-informed Yoga, Female Empowerment Workshops, and Leadership Development and Peer Mentor Training. You can complete our activities registration form or contact us if you're interested in getting involved.

How do I get involved, I would like to volunteer or donate to your organisation?

Volunteering: If you are interested in contributing your time and skills to our organisation, we welcome you to volunteer with us. Simply complete our Volunteer Form on our website, and a member of our team will reach out to you with further details. We extend our invitation to volunteers from anywhere, and there are also remote volunteering opportunities available.

Donating: Your support is invaluable to us. If you wish to make a financial contribution, you can donate here through our website.

Alternatively, if you have specific items you would like to donate, please contact us at enquiries@nestac.org.uk for further assistance.